How to FIX One or more network protocols are missing / Windows sockets registry entries are missing

How to FIX One or more network protocols are missing / Windows sockets registry entries are missing

686 377 views | 17 Dec. 2015

Running a PC with Windows 10 / 8.1 / 8? Unable to connect to the Internet? Getting the "Windows sockets registry entries required for network connectivity are missing" error, or the "One or more network protocols are missing" error after running the Internet Connection troubleshooter? Well, this video is for you!

I'll show you how to fix both of these errors using two methods - one based in hardware, the other in software.


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So you can't connect to the internet on Windows 10, which is a really annoying situation to find yourself in, and so you decide to fix it. So you go into the Control Panel, click Network and Sharing Center, click on Troubleshoot Problems, then go into the Internet Connections troubleshooter. You go through all the steps, it tries to diagnose your problem, but then it comes up with a dreaded error: one or more network protocols are missing on this computer. And after clicking View Detailed Information, you get this screen: Windows Sockets registry entries required for network connectivity are missing.

Now, I'm going to give you two ways to fix this problem. The first way sounds ridiculously simple, it sounds like it would never work, but it actually does, at least for me. So what you need to do is to check whether all of your network cables are plugged in. This includes the ethernet cable going to your PC, the cables in your router, anything along those lines.

But if this doesn't work, then there's another way I'd like to show you. It basically involves resetting Windows' TCP/IP stack.

STEP 1: Open an Administrator Command Prompt (right click on Start menu, click "Command Prompt (Admin)")

STEP 2: Give your permission to UAC.

STEP 3: Type the following command (without quotation marks): "netsh int ip reset c:\resetLog.txt".

If all goes well, then the operation should be successful. But if any messages saying "Access denied" come up, then you'll have to resort to delving around in the Windows Registry.

The folder you need to change the permissions on is under HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Nsi/{eb004a00-9b1a-11d4-9123-0050047759bc}/26. Just right click on the 26 folder and give "Everyone" (the group, that is) full permissions. Then run the netsh command again, and everything should be good!

You should now have the Internet connection restored to your Windows 10 / 8.1 PC!

Marc Byzantium

good video! The permission of the registry resets after restarting the pc. is that normal? TY

Carlos C

Still works. Thank you

Lynda Bagley

Worked perfectly. I was able to Troubleshoot two laptops while waiting on hold with Dell.


HandyAndy. After hours of effing up, I stumbled on your site and after CAREFULLY following your instructions I'm back on the internet. THANKSTHANKSTHANKS ETC!!

Tich me bad thangz

thank you so much amaazing it worked for me cheeers

It's Anonymous

It really work
Thank you so much

Jasim Gujjar

Thank u

Douglas Payne

Thanks for the video, but this did not work for me. I have no idea why https pages will not open. So frustrating.


it show other numbers near mine why and am i safe


Not work for me


Tnx it worked

Kedjzjh Jfjffjjd

U fucking genius thank u so fucking much u canged my life

Thunder Wookie

Handyandy deserves a handy.


My command prompt said that everything failed, what do I do if that happens??

Len Hess

that did get rid of the red x that I had, but the diagnostics still says one or more of the network protocols are missing on this computer, anyone have any ideas, or maybe a link on you tube?

Nicholas Karppe

Still works on windows 10, thanks!

anny sheikh

Thank you so much I have been trying so many methods but command prompt work and now my internet is working.

Valcons Productions

wicked! not sure if it fixed my problem but the access denied thing.. i would have never guessed that! thanks!

Code It Easy

What worked for me and made me connect to the internet was the following :
- windows key + R (RUN)
-type ncpa.cpl
-right-click on erthnet > properties
-double click Internet Protocol Version 4(TCP/IPv4)
-click Advanced
-click tab WINS
-Disable NetBios over TCP ..etc


I was so annoyed man i couldn't fix it. But thanks to you i can now connect to the internet. Keep up the good work. Liked and Subbed! <3

he is coming on the clouds of heaven

you are a genius ...thank bro worked .

Momon of Darkness

yeah it worked for me thanks

Bayley J

This worked for mr thanks!!

Gabriel Ortiz

How about the nets in ip reset all saying access denied? Thanks

Ka M

Ugh. It was the first one. I am truly the dumbest blonde. Thanks.

Hate Inc.

Thanks a lot!!!

zombie zone

I am so happy I can go on the internet

Karthik Shetty

If you accidentally deleted winsock folder what to do?

Adama Brown

This fixed my problem thank you soooooo much for this video

Samantha Monaghan

command not found

Manisha Johnson

atfirst it didnt work but i tried it again and this time i shut down my computer and when turned on it worked...

Calum Stone

I love you, this still works and i've been scratching my head for weeks

Chiraqian LASTSoulJa

It worked flawlessly ...mad props for the help

tomas krakauskas

Damn this was handy, thanks andy

Gaming Monitors

Yeah, this error is super frustrating. Here are a few more things to try if this solution doesn't work:


No sir didn't work. After all the ok! it's say Failed Access Denied

Brick Tamland

it worked but still cant connect to internet... fml

Demetrio's GFX/ItzMunx-

Holy crap the second one worked. I was about to smash my face into a brick wall because my computer is a $4000 gaming computer.


I guess im buying new computer :(


fixed my disconnect loop after weeks of troubleshooting. Thank you!


Thank you. I only got this problem after i did a system restore, 2nd step worked for me.

raji marouani

dud much much love from me

Sajid Mahmud Borshon

thank you very much. this really worked..

Shadow 17

Wow thank you so much man you save my day!!!!

Marco Calderon

Yo fucking fast and can reed to fucking small letters so fucking estupida guy .... you curt zooming out little bit no?? This video is a fucking garbage
Didn’t help at all

Diplomatic Immunity

This man called Cyberwizard19 on IG fixed mine in less than 10 mins,he is a life saver, I’m so grateful for his services ✅✅

حواء أحمد الصائغ

Thank you so much

Marcella C

it worked for me, thanks alot!

Walter Iliev



Would completely resetting my computer work

Fading Of Memories


Pascal Drewes

Did not work

Unknown Kid

4 years later and it still works!!! That access denied was a huge pain in the ass. Tx broo.

Apoorva Vaghela

I tried it but it is not working, please do help me.
My Google account and services can not be accessed.

Prasad Dabir

I tried this, it didn't work for me. Then discovered that issue was due to firewall settings..!




dont work

Mohammed Adil

I didn't found that folder 26 under that weird named folder so I looked for it in another folder then completed the steps and it still denied my access.

Kishore Nikam

Thank you so much bro !!! the first one work for me...I'm extremely happy with it



Maanas Ghorpade

Thnx bro

David Fininzio

So when I restart the computer the permissions box unchecks itself and it fails again. How do I fix this issue

Sonu Sunny

The command prompt thing totally worked for me. Thanks man you made my day..

Zeeshan Jabbar

thanks man i really works ...... thnks

Rabiu Muazu

Mine was permanently fixed through Cyberwizard19 on Instagram he is a professional hacker indeed.


I just followed every step, but that messed up my connection absolutely. Now my computer can only connect to Google. Is there any way to "undo" the changes or just to solve the problem?


Hey, it's another one of those tech troubleshooting videos with thousands of likes and it worked for everyone but you, great...

Quaglium Quagnarr

Yay my computer is no longer useless

Prasiddha Das

Thank you sir it worked for me

Gavin Rush

You my friend are the man I have spend 3 days going through the web on my phone to try and fix this.Thank you!!!


Thank you. You just saved my work day.

Hòa Trang TV

bạn có video thật hay đó cảm ơn bạn nhé

shamsul hadi

Thanks bro you did it.


thank you so much brother and love your video


i don't know wtf is wrong with my laptop the internet worked correctly on my mobile but it is not workring on my laptop and i get the same prob i did what you did but it's still not working

RAMESH Devanur

I followed everything, it showed resetting, ok
I restarted but still there is no network access

Phony Felony

are this possible with ipv6????



DJ Ritty

following the steps worked when nothing else would so that was awesome but I still have no internet lo Hopefully it works for someone else though... i have a secured connection but no internet lol... I can't figure it out. When I restart the permission of full control is back off.

Ashton Amatngali

Well there is something about Roblox player Protocol missing something like that and it also says Unknown Protocol...please help me

justi nas

For some reason that folder (26) in regedit disapeard after restart


thank you!!!

Rahul Pal

thanks sir this is working....

NT Laux

Thanks but my network adapter still not working.

Code It Easy

Friend, but still now it is not solved

Anonymous 2.0

Could you maybe help me? I have no network driver installed in my laptop. I tried a couple of times to do it, but without success. I have a acer travelmate 7730. I tried to download the drivers from the acer site but it didn't help. Also my wifi button on the screen is gone. I have no network adapters and nothing helps.. can someone please help me?

vanajakshi thadela

It's showing There's no user specified settings to be to solve this ☹️

Chiraqian LASTSoulJa

Thank you bro , idk if it worked yet because im rebooting now but I do like to use the netsh in cmd line for optimization and basic stuff and I have programs that use this line so now that thats fixed they will work for my pc and its really appreciated I was going to reinstall Windows 10 Evolution (gamer Os) or Windows 10 Turbo Lts V.8 and now I shouldnt have to so thanks once again for teaching a Windows noob (*Advanced Linux User)

Sammy Yo

Thank you! It worked! (I think) it bad if I still had a bunch of " Resetting , OK! " at the end??


it wont help,i cant open my facebook,others than that are good,pls help.

J Parker

My nsi folder doesn't have all the hashs just names on folders

Francis Bongoyan

A big like to you bro.. problem solved.. thanks a lot.. Now i subscribe you sir..

Mikkel van der Hagen

Thanks dude!

Ervee Ricamara

tnx for helping people keep doing it but my error just fix automatic I don't know how but tnx for helping people again keep doing it :)


Genius, u just got a sub


Doesn't work for me


Thanks man your the best

Peter O'Rourke

hi i took my Hewlett Packard g61 to my local computer shop and they had it for a few days
and said sorry its beyond repair so 8 month's later having looked at you tuberepair solutions and had a lot of good results ,i thought i will try and fix my old comp any way tried 3 but your video worked spot on 1st time you are a bloody genius thanks so much

Emanuel Candelario

awesome! thanks for this video helped and solved my issue. very informative! Had the denied access issue. But solved it easily step by step as the video instructed.

Keattipoom Thongsin

it doesn't work out for me